A Complete Guide to UPS Tracking

Virginia Miller
Virginia Miller
June 5, 2024
In this article

Whether you deliver one package or hundreds, UPS tracking tells about your shipment all along the journey through status updates of your shipment. You can have peace and relaxation after knowing that you will get the most up-to-date tracking information with UPS's improved tracking service. 

UPS tracking service gives you different tracking methods and approaches so that you can remain informed about status, startling postponements, and the delivery of your shipment.

UPS offers methods to track your shipment; one is with a UPS tracking number.


What is UPS Tracking and How Does it Work

UPS Tracking is an online service offered by UPS (United Parcel Service) that provides customers with real-time tracking information about their packages. It shows location updates, estimated delivery date and time, reference numbers, signature confirmation status, and other shipment details.

Customers simply enter their package's tracking number on the UPS website or mobile app. Using this number, UPS searches its database to track the package's journey so far - whether it has shipped yet, is in transit, arrived at the destination, or encountered any delays.

This allows customers to monitor shipments and know when to expect deliveries. Once delivered, customers can view electronic proof of delivery.

Benefits of UPS Tracking Services

UPS Tracking services offer many advantages:

Real-Time Visibility

Customers can follow their package's journey in real-time and know exactly when it reaches its destination. Useful for time-sensitive shipments.

Comprehensive Delivery Information

UPS provides complete tracking information including pickup, scans during transit, and delivery. This data ensures shipments reach their destination quickly and safely.

Accurate Delivery Estimates

UPS's advanced algorithms estimate arrival times accurately within 15 minutes. Customers can plan their day without surprises.

Enhanced Customer Service

Real-time tracking enables customers to proactively contact UPS if issues arise, getting faster resolution without long wait times.

Tips for Maximizing UPS Tracking Benefits

Utilize Real-Time Tracking

UPS's website and mobile apps provide tracking as shipments move. Know when it ships, nears destination, where it's located, and steps remaining before delivery.

Get Status Updates

Get text/email alerts about shipping status changes or delays so you can take timely action.

Ensure Accurate Package Details

Check labels reflect latest package details so nothing delays delivery due to missing/outdated information.

Use Pickup & Delivery Options

Enhance convenience and security by having UPS pickup packages from home/office. One less thing to worry about.

What are UPS Tracking Numbers?

UPS tracking numbers are 18 characters, starting with 1Z. They contain:

  • 6 letter/number shipment identifier
  • 2 digit service level code
  • 8 digit shipment information

UPS assigns a unique tracking number to each package, which customers can use to follow their shipment's journey and assist UPS's customer service.

How to Track a UPS Package

Via UPS.com

Sign up for a UPS account or login to your existing one. Enter up to 25 tracking numbers to check status. UPS's virtual assistant can answer tracking questions. Enable email alerts about shipments when signed in.

Without a Tracking Number

If you lost your tracking number, UPS offers alternatives like:

Track by Reference Number

Shippers can assign a reference number (order ID or item description) up to 35 characters during shipment. To track:

  1. Go to UPS.com and select "Track by Reference Number"
  2. Enter shipment details on next page
  3. Track your package

Contact shipper if you don't have a tracking or reference number.

UPS My Choice and UPS My Choice for Business

UPS My Choice Benefits:

  • Manage deliveries - customize when and where packages arrive
  • Get tracking alerts and watch packages move
  • Reroute packages to other addresses or Access Points

Free basic and paid premium plans available.

UPS My Choice for Business Features:

  • One dashboard for all UPS shipments and returns
  • Leverage tracking data to increase revenue
  • Initiate and manage claims more easily

Tracking via UPS Infonotice

If UPS could not deliver your package, an Infonotice is sent with:

  • 12-digit number to track package
  • Delivery change options
  • Details if package rerouted to Access Point

For an optimal tracking experience, sign up for UPS My Choice which has robust features and customization.

Recommended: How Do You Track A FedEx Package Without A Tracking Number?

FAQs

What is a UPS tracking number and how is it formatted?

A UPS tracking number is an 18-character code starting with "1Z" that is used to track shipments. It consists of a 6-character shipper number, 2 service level indicator digits, and an 8-digit unique identifier for the package.

What are some benefits of using UPS Tracking services?

Key benefits include real-time visibility into your package's location and status, accurate estimated delivery times, enhanced customer service and issue resolution, and better supply chain management.

Can I track a UPS shipment without a tracking number?

Yes, you can track by reference number or contact UPS with shipment details like date, destination, etc. to find the tracking number if you lost it.

What is UPS My Choice and how does it help with tracking?

UPS My Choice is a free service that provides personalized delivery notifications, tracking, rerouting options, and more. The premium plan offers expanded features.

What information does a UPS InfoNotice contain for tracking?

UPS InfoNotices contain a 12-digit number you can use on the UPS website to track and reschedule failed delivery attempts, with details like new delivery dates/locations.

What are some tips to get the most out of UPS Tracking?

Tips include using real-time tracking, enabling status notifications, updating labels with accurate details, and leveraging pickup/delivery options to maximize control over your shipments.

How can businesses benefit from UPS My Choice for Business?

It provides centralized tracking of all shipments and returns, improves customer service, enables data-driven decisions on delivery preferences, and streamlines claims and guarantees.