Discover the benefits of partnering with Simpl.

Guaranteed same-day shipping for orders placed by 12pm CST, averaging 3 day delivery throughout the US

Swift 1-3 day receiving turnaround

Global shipping available to all destinations

Receive expert guidance from fulfillment specialists

Flat-rate fulfillment pricing with zero hidden fees

Powerful WMS with complete live access - control your orders, inventory, and data in real-time

Your choice of packaging - standard, custom, or branded options

Your dedicated account manager and on-site team provide quick, direct support

We build lasting partnerships by being straightforward and delivering results. Let's discuss your needs and see if we're a good match.

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Frequently Asked Questions

How long does it take to get started?

We can have you up and running in days, not weeks. Our onboarding process adapts to your timeline - whether you need to move quickly or prefer a gradual transition. We'll work directly with your team to ensure a smooth setup and make sure everyone is comfortable with our systems before going live.

Do I really need a 3PL?

If you're spending more than a few hours a day on fulfillment, or if shipping is keeping you from focusing on growing your business, it's time to consider a 3PL. The right partner will not only save you time but can often reduce shipping costs and improve delivery times for your customers.

Can you handle B2B and wholesale orders?

Absolutely. We fulfill everything from small retail orders to full pallet shipments, including EDI compliance, custom labeling, and freight shipping. Our flexible system handles both your DTC and B2B fulfillment needs under one roof.

Do you offer kitting services?

Yes! From subscription boxes to promotional bundles, we handle all kinds of kitting and assembly needs. Our team can build custom kits as orders come in or pre-kit items for faster shipping. Just let us know your requirements, and we'll create a process that works for you.

How do returns work with Simpl?

We make returns simple. Our returns portal lets your customers generate return labels automatically, and you can choose to use our discounted shipping rates or your own. We process returns quickly upon arrival and only charge a flat processing fee per return. Want to donate returned items or have specific return rules? We'll work with you to set up a custom process.

Do you have any order minimums? Can you work with a startup?

We maintain a $750 monthly minimum which covers your dedicated account management, real-time system access, and high-touch service level. This minimum is typically reached with just 100-130 orders per month - much lower than industry standards. If your monthly fulfillment fees don't reach $750, we only bill the difference. This model lets us work with brands of all sizes while providing the same premium service to everyone.

Can I use Simpl for FBA Prep and eCommerce Fulfillment?

Yes! We handle everything under one roof - FBA prep, DTC fulfillment, kitting services, custom assembly, and other prep requirements. Our flexible approach means you can consolidate all your fulfillment needs with one partner instead of managing multiple vendors. One team, one inventory pool, zero headaches.

How much is postage? Does Simpl have negotiated rates?

We bundle postage, fulfillment, and standard packaging into one flat fee per order based on weight. We use negotiated rates with FedEx, UPS, and USPS for domestic and international shipping. No surprises, no hidden costs.

What sort of standard packing does Simpl offer? How much is it?

We provide free standard packaging including brown corrugate boxes and recycled mailers. We size-match boxes to reduce waste and use kraft tape for sustainability. Need custom packaging? We'll help source it.

Is there a fee for your software?

The entire platform is included at no extra cost. This includes our inventory management system, returns portal, automation tools, and real-time order tracking - everything you need to run your operations efficiently.

Do you offer gift messaging?

Yes! Our new system can print custom gift messages unique to each order, giving you complete control over the unboxing experience. We also offer handwritten notes - just ask your account manager for details.

Can we use custom packaging?

Absolutely! We support custom packaging with minimal fees (storage only). From simple branded boxes to complex kitting requirements, we'll create a solution that works for your brand.

Can Simpl help us ship internationally?

Yes - we provide worldwide shipping through established carrier networks. We'll work with you to find the most reliable and cost-effective international shipping solutions for your business.

Let's Talk Fulfillment

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Discover the benefits of partnering with Simpl.

Frequently Asked Questions