Clearance Delays: Why Packages Get Stuck At Customs & How To Avoid It
FAQs
What are the main reasons for customs clearance delays?
The top reasons are damaged packaging, scanning anomalies, random inspections, missing documents, vague product descriptions, valuation issues, incomplete importer/shipper details, and lack of master file data.
How can I prevent clearance delays when importing?
Tips include: checking import requirements upfront, having complete docs like invoices and packing lists, properly labeling goods, using a reputable shipping company, tracking your shipment, and working with a customs broker if needed.
What does FedEx recommend to avoid clearance delays?
FedEx says to complete paperwork thoroughly, quickly respond to any additional info requests, list product values even for non-commercial shipments, check regulations in destination countries, and not assume rules are the same globally.
What happens if there is damage to my shipment at customs?
Damaged shipments may be delayed for inspection or re-packing. Prevent issues by packing well and considering cargo insurance for high-value or fragile items.
Could my products be detained randomly at customs?
Yes, officials may randomly inspect any imports to verify what is being shipped matches declarations. Expect possible delays but these are usually resolved quickly.
What if I miss the deadline for customs paperwork?
Missing paperwork deadlines can lead to clearance delays, storage fees, or even returned shipments. Stay organized and submit forms on time to prevent problems.
Who can help if my shipment has an unclear status at customs?
Contact your freight forwarder or customs broker right away if your shipment seems stuck. They can contact officials, clarify next steps, and resolve clearance issues.
