Boosting eCommerce Brand Defense: Tactics Against Counterfeits and The Role of INFORM Act

Virginia Miller
Virginia Miller
August 26, 2024
In this article

FAQs

1. How does the INFORM Act protect my brand against counterfeits?

The INFORM Act compels online marketplaces to verify the legitimacy of third-party sellers, ensuring transparent information is provided. This transparency enables consumers to make informed shopping decisions and helps brands track and mitigate counterfeit products.

2. What are the nuances of the INFORM Act that I should be aware of?

The INFORM Act mandates the disclosure of specific vendor information but excludes privacy-sensitive data. It also has certain exemptions for sellers who made under $5000 in the previous year or conducted fewer than 200 transactions. Understanding these details will help you determine how the Act can benefit your brand.

3. How can I establish the authenticity of my brand to protect against counterfeits?

You can reinforce your brand's authenticity by developing unique packaging, proprietary designs, and using coded labels. These tactics act as silent sentinels against counterfeit attempts.

4. What should I do if I encounter counterfeit incidents?

If you encounter counterfeits, promptly report the incident to the respective eCommerce platform, reassure your customers, inform them of the steps you're taking, and reinforce your brand's authenticity through PR and marketing ventures.

5. What can I do to safeguard my Amazon business against impersonators?

To safeguard your Amazon business, understand the extent of counterfeit problems on Amazon, be proactive in identifying phony products, and take steps to manage these risks and maintain your brand's integrity.

6. How does Amazon's Brand Registry aid in counterfeit prevention?

Amazon's Brand Registry offers unique tools to proactively spot potential infringements and take appropriate actions promptly, providing proactive brand protections powered by machine learning.