Transferring your existing domain to Shopify unlocks all of the platform's built-in ecommerce features. It also enables you to use Shopify's themes, support, and app integrations for your online store.
What are the requirements to transfer a domain?
You need to own and have access to the domain name. It must be over 60 days old, and you'll need the authorization code from your current registrar. Your registration email cannot be a domain-based one.
How long does a domain transfer take?
The entire domain transfer process can take up to 5 days in most cases. However, it's usually fully completed in 1-2 days.
Will my website be down during the transfer?
There may be a small period of downtime during the actual transfer process. This window is typically short, but prepare for up to 12-24 hours.
What happens if my transfer fails?
Domain transfer failures are rare if all prerequisites are met. Reach out to Shopify support if you encounter any issues to troubleshoot and retry the transfer.
Can I transfer multiple domains to Shopify?
Yes, you can transfer an unlimited number of domains over to Shopify if you plan to run multiple online stores.
Is there a fee to transfer domains?
Shopify charges a small domain transfer fee. However, it may be free if you use Shopify's built-in domain registration system. Check current pricing on the fees page.
Who do I contact for help with transfers?
You can get assistance via Shopify's 24/7 customer support through live chat or by opening a support ticket from your Shopify admin.
