USPS Didn't Pick Up My Package- What Should I Do?

USPS may not have picked up your scheduled USPS pickup for a variety of reasons. From timing issues to incorrect placement of orders, discover the common reasons why USPS didn't pick up your package and what you can do.

USPS may not have picked up your scheduled USPS pickup for a variety of reasons. One of the most significant reasons we witnessed was that the manager failed to give the pickup order to the carrier. The courier has no knowledge this was ever ordered without the order. Without the pickup order, even if the item is sitting next to your box, he won't instantly realize, "Oh, I must pick one up." He would have no idea if that box were brought by someone else. He doesn't have time to examine address labels.


Also, if the parcel is not visible, your mailman will not go looking for it. If this is going to be a regular occurrence, you may always chat to your Postmaster and figure out a convenient time for both of you. Time may also be a problem. It's possible that you didn't place the pickup order in time. Your carrier will almost certainly depart the office about 9 a.m. with his schedule for the day.


Don't worry if USPS delays your pickup! These events do happen from time to time. In the meanwhile, you may always drop your items off at the Post Office. However, if you want to figure out why your pickups are always being missed, here's what you can expect.


Related: Compare USPS Priority Mail to Priority Mail Express

"USPS Didn't Pick Up My Package" Here's What You Should Know

Pickups Are Planned Through USPS And Completed By Your Nearest Post Office

Generally, your local Post Office receives a collection of pickup orders, and the letter carrier who provides mail on your path is meant to look at that lineup and recollect to knock on your gate (or anywhere you asked) when they drop off your mail. Ideally, your parcels should be selected around the same time they usually drop off your mail.


Regrettably, the mail carrier occasionally forgets or is so overloaded that they cannot make it happen. When picking up packages, letter carriers may also exercise their choice. Snow, ice, restricted paths, and dogs may make it difficult for USPS to collect goods.


If you're experiencing trouble with pickup orders regularly, we recommend going to your nearest Post Office and requesting to talk with the Postal worker. Because pickups are handled locally, this is the only effort to identify why they haven't arrived. You may locate your nearest Post Office by visiting https://www.usps.com/locator/.


If You Don't Get it Initially, Reschedule

If you find USPS scheduled pickup not working and skipping your scheduled pickup; the wisest choice to do is to reschedule it for the next working day. Most of the time, your letter carrier missing a pickup is a one-time occurrence. We've found that arranging a second pickup generally solves the problem.

Related: What Does My USPS Tracking Status Mean?


If USPS Fails To Pick Up Your Package Again, Contact Your Local Post Office

While arranging a subsequent pickup usually resolves the issue, this is not always the situation. If USPS fails to pick up your package again, the most practical thing is to go to your local Post Office. When you arrive, request to speak with the Postmaster. Because USPS conducts pickups regionally, the only way of finding out why your letter carrier continues missing your pickup is to contact them.


Here's how it all works with the pickup. Every day, your local Post Office receives a list of pickup orders for that day's region. When delivering your mail, your authorized mail carrier is expected to glance at that listing and recall to call on your given pickup place. As a consequence, they frequently pick up your items at the same time they deliver your mail. However, letter carriers may forget or be so overloaded that they cannot make things work.

Related: USPS Lost My Package: What Do I Do?


What To Anticipate From Your Next USPS® Mail Search

They will mail you an email confirmation after they obtain your Missing Mail search query. They will also send you search-related updates related to late mail pick up regularly.


They will send your item or mail it to the location you supplied if they discover it. Please keep in mind that we are not always able to locate lost postal items. It's also conceivable that your package or mail will not be retrieved because it was deemed unsafe to send.


Obtaining A Refund

You might be eligible to seek a refund if you utilize a service with a money-back guarantee, like Priority Mail Express®.

Related: USPS Didn't Pick Up My Package- What Should I Do?


Make A Claim

You may be eligible to submit an insurance claim if your mail or package includes insurance. We encourage claiming damaged or missing goods as soon as possible, but you should do so no longer than 60 days from the date of sending.

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Calculating Your Package's Cubic Tier

For Boxes and Rigid Packages:
  1. Measure the outer dimensions (length, width, height) in inches
  2. Round each measurement down to the nearest quarter inch
  3. Multiply length x width x height
  4. Divide the result by 1728 (cubic inches in a cubic foot)
  5. The result is your package's cubic feet measurement

Example: For a box measuring 12.3" x 9.5" x 3":

  1. Round down to 12.25" x 9.5" x 3"
  2. 12.25 x 9.5 x 3 = 349.125
  3. 349.125 / 1728 = 0.202 cubic feet
  4. This package falls into the 0.3 cubic feet pricing tier

Note: Maximum size for any single dimension is 18 inches

For Envelopes and Soft Packs:
  1. Measure the length and width of the empty envelope
  2. Round down to the nearest quarter inch
  3. Add the length and width together
  4. Use the total to determine the pricing tier:
    • Tier 0.1: Up to 21"
    • Tier 0.2: 21.01" to 27"
    • Tier 0.3: 27.01" to 31"
    • Tier 0.4: 31.01" to 34"
    • Tier 0.5: 34.01" to 36"

Restrictions

  • Tubes and rolls are not eligible for Cubic pricing
  • Maximum combined length and girth is 84 inches

Benefits of Using Priority Mail Cubic

  1. Cost savings: Cheaper than weight-based pricing for small, heavy items
  2. Predictable pricing: Easy to calculate shipping costs based on box dimensions
  3. Fast delivery: 1-3 business day delivery to any US address, including PO boxes
  4. Free tracking: Monitor shipments at no extra cost
  5. Included insurance: $100 of coverage with every shipment
  6. No surcharges: Residential and fuel surcharges included in the price

Tips for Maximizing Savings

  1. Optimize packaging: Use the smallest box possible that safely fits your items
  2. Consider breaking up large orders: Sometimes shipping in multiple smaller boxes can be cheaper
  3. Use cubic feet calculators: Online tools can help quickly determine your package's tier
  4. Compare rates: Always compare Cubic rates with other shipping methods
  5. Use Commercial Pricing: Accessing Commercial Pricing rates can lead to even more savings

2024 USPS Priority Mail Cubic Rates

Accessing Priority Mail Cubic Rates

Priority Mail Cubic isn't available at regular Post Office counters. However, many online shipping platforms and 3PL providers offer access to these rates. By partnering with a fulfillment provider, you can easily access these discounted rates and streamline your shipping process. For small-scale sellers not yet ready for a 3PL, Pirate Ship offers free access to USPS Priority Mail Cubic rates with no monthly fees or minimums.