How to Close a Shopify Store

Virginia Miller
Virginia Miller
October 10, 2024
In this article

FAQs

What should I do before closing my Shopify store?

Before closing your Shopify store, you should cancel any third-party apps, transfer your custom domain, back up your product database, and export your products. Taking these steps ensures you don't lose any important data.

How do I close my Shopify store?

To close your Shopify store, log into your admin panel, click "Plan and Permissions", select "Close Your Store" under the Store Status section, enter your password to proceed, and select a reason before clicking "Close My Store".

Can I reopen my Shopify store after closing it?

Yes, you can reopen your Shopify store after closing it if you activate your account again. However, you won't have access to the admin panel and won't be able to edit products or make changes until you do.

What happens to my store data if I close my Shopify store?

Shopify keeps your store data for up to 90 days after you close your store. However, it's best to manually back up your product database and export product details before closing so you don't lose anything.

Do I still need to pay fees if I close my Shopify store?

Once you close your Shopify store, you will no longer be charged any subscription fees. Any outstanding fees owed before closing will still need to be paid.

Can I delete my Shopify account permanently?

Yes, you can delete your Shopify account permanently within your account settings. This is more permanent than just closing your store. You will no longer be able to access any store data.

What should I do if I need help with order fulfillment?

Contact a fulfillment service like Simpl if you need assistance with order fulfillment when closing your Shopify store. They can ensure a smooth transition so you can focus on closing down your shop.