How to Close a Shopify Store

Virginia Miller
Virginia Miller
October 10, 2024
In this article

Shopify is a great shopping platform for small businesses. But what do you do if you need to close your store? This guide will walk you through the process of closing your Shopify store. Whether you're closing down for good or just taking a break, follow these steps to make sure your closure goes as smoothly as possible.

What is Shopify and Why it Matters

Shopify provides an easy way to quickly launch an online store without worrying about servers and development costs. The admin interface is user-friendly with logically structured features. There's also comprehensive documentation and videos to guide you. You just need to focus on selling products.

Shopify is secure and reliable for handling sensitive customer information. Your site needs to be fast, safe, and always online.

Steps Before Closing Your Shopify Store

Before closing your store, you should:

  • Cancel third-party apps and tools
  • Transfer your custom domain
  • Back up your database
  • Export products

Tips for Closing Your Shopify Store

Follow these steps to close your Shopify store:

  1. Log into your Shopify admin panel
  2. Click on "Plan and Permissions"
  3. Under "Store Status", select "Close Your Store"
  4. Enter your password to proceed
  5. Select a reason and click "Close My Store"

Conclusion

Closing your Shopify store is easy but make sure to back up your data first. For help with order fulfillment, contact Simpl. We'll ensure the closing process goes smoothly.

Recommended: The Pros and Cons of Shopify Plus vs BigCommerce Enterprise

FAQs

What should I do before closing my Shopify store?

Before closing your Shopify store, you should cancel any third-party apps, transfer your custom domain, back up your product database, and export your products. Taking these steps ensures you don't lose any important data.

How do I close my Shopify store?

To close your Shopify store, log into your admin panel, click "Plan and Permissions", select "Close Your Store" under the Store Status section, enter your password to proceed, and select a reason before clicking "Close My Store".

Can I reopen my Shopify store after closing it?

Yes, you can reopen your Shopify store after closing it if you activate your account again. However, you won't have access to the admin panel and won't be able to edit products or make changes until you do.

What happens to my store data if I close my Shopify store?

Shopify keeps your store data for up to 90 days after you close your store. However, it's best to manually back up your product database and export product details before closing so you don't lose anything.

Do I still need to pay fees if I close my Shopify store?

Once you close your Shopify store, you will no longer be charged any subscription fees. Any outstanding fees owed before closing will still need to be paid.

Can I delete my Shopify account permanently?

Yes, you can delete your Shopify account permanently within your account settings. This is more permanent than just closing your store. You will no longer be able to access any store data.

What should I do if I need help with order fulfillment?

Contact a fulfillment service like Simpl if you need assistance with order fulfillment when closing your Shopify store. They can ensure a smooth transition so you can focus on closing down your shop.