How To Schedule A Pickup For Your Package: USPS, UPS & FedEx

Virginia Miller
April 7, 2025

Frequently Asked Questions

How do I schedule a free USPS package pickup from my home?

To schedule a free USPS package pickup, visit the USPS website's Schedule a Pickup page, sign in to your account, and enter your pickup address and package details. Select where your packages will be located (porch, mailbox, etc.) and choose your preferred pickup date. Ensure at least one package is using Priority Mail, Priority Mail Express, or another qualifying service, as this makes the pickup free. Schedule at least one business day in advance for guaranteed service.

What are the costs for FedEx pickup services compared to UPS?

FedEx pickup fees typically range from $4 for same-day to $3 for future-date pickups per package, with weekly scheduled pickup options starting around $13.50 depending on shipping volume. UPS charges approximately $7-15 for one-time pickups and offers ongoing services like Daily Pickup or Smart Pickup with fees based on your shipping frequency and volume. For businesses shipping regularly, UPS typically becomes more cost-effective as your shipping spend increases, potentially qualifying you for reduced or waived pickup fees.

Can I schedule a same-day pickup with USPS, FedEx, or UPS?

Yes, all three major carriers offer same-day pickup options, but with different restrictions. USPS same-day requests must be submitted before their cutoff time (typically 2-3 AM local time) and availability isn't guaranteed. FedEx same-day pickups should be requested before 10 AM for best availability and incur a higher fee than scheduled pickups. UPS requires same-day pickup requests at least 2 hours before the end of the business day and charges premium rates (approximately $15) for this service.

What should I do if my scheduled carrier pickup is missed?

If your scheduled pickup is missed, immediately contact the carrier's customer service with your confirmation number to report the issue. For USPS, call 1-800-ASK-USPS; for FedEx, call 1-800-GoFedEx; and for UPS, call 1-800-PICK-UPS. Request either a same-day reattempt (if available) or reschedule for the next business day. For paid pickup services, ask about refund options. To prevent future issues, verify your address is correct and provide clear instructions about where packages are located.

How do I prepare packages for carrier pickup from my home-based business?

Prepare packages for carrier pickup by ensuring all items are properly boxed with appropriate cushioning and sealed securely. Apply prepaid shipping labels to each package, making sure barcodes are flat and visible. Group packages by carrier and service type, and place them in a weather-protected area visible to the driver. For heavy items (over 50 pounds), position them for easy access. Have a printed list of packages ready if possible, and consider leaving special instructions if you won't be present during pickup.

Which carrier offers the best pickup service for small ecommerce businesses?

The best carrier pickup service for small ecommerce businesses depends on your specific needs. USPS offers the most economical option with free pickups for Priority Mail shipments, making it ideal for businesses shipping lighter items (under 70 lbs). FedEx provides excellent international shipping options and more precise pickup windows, while UPS excels with heavier packages and consistent shipping requirements. Many successful small businesses use a hybrid approach—USPS for lightweight packages, and FedEx or UPS for heavier or time-sensitive shipments.