Why is Amazon Prime Shipping So Slow?

Virginia Miller
Virginia Miller
June 5, 2024
In this article

Amazon is the biggest eCommerce platform which is known for ultra-fast deliveries. However, sometimes, even the most prominent online retailer in the world can also have some delivery issues—every day, the Company delivers a significant amount of products worldwide. You can get everything whether you are looking to buy electronics products or clothing. Well, sometimes it's unnecessary to get your product on time as promised by the brand for specific reasons. This blog will share these reasons and ways to overcome why is Amazon shipping so slow.

Why Amazon Deliveries Can Be Delayed

Amazon aims to provide fast, reliable delivery on all orders. However, sometimes delays happen due to factors within and outside of their control. Understanding these reasons can help manage expectations when ordering.

Common Reasons for Amazon Shipping Delays

Here are some of the most common reasons you may experience slower deliveries from Amazon:

Transportation Issues

With the high volume of packages Amazon ships daily, mistakes can happen like damaged shipment labels or a shortage of delivery drivers.

Severe Weather

Poor weather like storms, heatwaves or tornadoes can temporarily impact delivery capabilities in affected areas.

Third-Party Seller Delays

Independent sellers fulfilling orders may encounter their own shipping problems, causing delays.

Strikes or Transportation Disruptions

Parcel carrier strikes or other transportation issues can sometimes delay orders.

Oversized Items

Extra large items may not fit in post office boxes, requiring coordination with recipients.

High Order Volumes

During peak seasons, the sheer number of orders can overwhelm and cause minor delays.

Getting Updates on Delayed Orders

If your order is running late, Amazon will send you messages via email or text with updated delivery estimates. You can also check your Order History for status updates.

Troubleshooting Tips for Delayed Orders

If your order is past the estimated delivery date with no updates:

  • Contact Amazon Customer Service for assistance
  • Check for severe weather events impacting your area
  • For third-party orders, reach out to the seller
  • Allow 2 extra business days for standard shipping orders

While delays can be frustrating, being proactive and understanding the common issues can help you get your orders as quickly as possible.

Recommended: How to Get Cheap Shipping on Alibaba

FAQs

What are the most common reasons for late Amazon deliveries?

The top reasons include transportation problems, weather issues, problems with third party sellers, strikes, small post office boxes, high order volumes, and shipping method (ground vs air).

My Amazon Prime order is late. What should I do?

Contact Amazon to understand their late delivery policies. You may be eligible for a shipping refund or other compensation. Check for updates on your order and contact the seller if shipped by a third party.

How long does Amazon usually take to deliver orders?

For Prime members, orders typically deliver within 2 days. Non-Prime members can expect 3-4 business days for standard domestic orders. International shipping takes longer in most cases.

Can I get a refund if my Amazon order is late?

You can request a refund on just the shipping fees through Amazon's website. Compensation beyond that is unlikely but you can contact customer service to check on any options.

What do ambiguous tracking statuses like "on the way but running late" mean?

This typically means your package is in transit but does not have detailed tracking scans yet. It should update with more specifics once it hits a regional shipping facility.

When would I see a "delayed in transit" message?

"Delayed in transit" means there has been a transportation delay and your delivery is now expected to take 2-3 additional days beyond the original estimate.

Can I file a complaint about an Amazon late shipment?

Yes, you can contact customer service to file a complaint. Make sure to review Amazon's policies first and have evidence to support your claim.